Shipping & Returns

Shipping

Australia: a flat rate of A$35 per order, sent with tracking.

Pickup: free pickup in Sydney. Choose pickup at checkout and I'll email you to arrange a time.

International: I'm happy to ship overseas. Shipping is quoted per order, so please email kb3dprintsaus@gmail.com before buying and I'll send you a price.

Returns

You can return a piece within 14 days of receiving it, based on the delivery date shown in the shipping tracking. That gives you time to see how it sits in your space.

The piece must be returned in its original condition.

For change-of-mind returns, return postage is paid by the customer, and the original shipping cost is not refunded.

To start a return, email kb3dprintsaus@gmail.com with your order details and I'll send you the return address. Once the piece arrives back and I've checked its condition, I'll refund you to the payment method you used.

Your rights

This policy doesn't affect your rights under Australian Consumer Law, including a repair, replacement or refund if a piece arrives faulty or damaged.